After your initial purchase of a course, you will receive a confirmation email to verify your account and enrollment. After verification, you can use the school’s login portal to log back in at a later time.

As a student, there are different types of accounts available when logging in:

1. School Accounts - An account that is unique to the individual school where a product was purchased. These accounts use the login portal on the school’s site to access. You may have multiple school accounts if you have purchased from different schools powered by Teachable.
2. Teachable Accounts - A centralized account that allows you to log in to your associated school accounts using the same credentials through the Teachable Accounts login page. 

If you experience issues logging in or accessing your product, refer to our common troubleshooting steps below.

Log in using a school account

School accounts are created by default when enrolling in a program. To login with your school account:

1. Navigate to the school's homepage here.
2. Click Login in the upper right-hand corner of the homepage.
3. Enter the email address and password you used to register your account and click Login.
4. You'll be taken to the school site after logging in.
   

Log in using a Teachable account

If you have a Teachable account, you can login through either the school’s login portal or through the Teachable Accounts login page by completing these steps:

1. From the school’s homepage, click the Login button in the upper right corner.
2. Click on the Login with Teachable. This will redirect you to the account login page.
   
3. Enter the email address and password associated with your Teachable Account and click Login.
4. Once logged in, you will be able to view your purchased programs by clicking the My Products link in the homepage header.
   

Frequently Asked Questions

Q: I have a Teachable Account, but the new program I enrolled in isn’t showing up in my Teachable Accounts dashboard.

Sometimes, you may accidentally create multiple accounts in a single school using different email addresses. For example, this can happen if you misspelled your email address when purchasing the product. If you are able to successfully log in but are unable to locate or access your course, then you may have multiple accounts in the school.
Since you’ll only be able to access your programs by logging into the account that was used to purchase or enroll, ensure that you are logging into the correct account. If you’re unsure if you’ve created multiple accounts, contact support at [email protected]

Q: I don’t remember my password; what should I do?

If you see an error message stating “your email or password is incorrect” when logging in, first ensure that you’re using the same login credentials you set when you signed up or purchased your program. Check for any spelling errors in the email address or password.

Second, this may indicate that you are trying to login using the wrong account credentials. Try switching the account type from logging in using the school account portal to the Teachable accounts login portal by clicking the Login with Teachable button.

You may be experiencing login issues due to an outdated or invalid password in your student account, in which case you may wish to reset your password entirely. Learn more about resetting your password.

Q: Where is my account confirmation email?

After enrolling in a program, a confirmation email is sent by Teachable to the email address you used to enroll.

If you do not see the initial email, try checking your spam or junk folders. You can also use the “All Mail” view in your email to view all filtered emails.

TIP: Add Teachable emails to your email service’s safelist to prevent important emails moving to your spam or junk folders.

If you still can't find the initial email, reset your password by following these instructions.

If you are still not able to gain access, please contact Support at [email protected].

Q: I used the wrong email address/no longer have access to my email address.

If you enrolled with the wrong email address, you no longer have access to the original email address or believe you may have misspelled your email address, reach out to our team at [email protected] to request assistance enrolling under another email address.

Q: How do I login to the Teachable iOS app?

In order to login to the Teachable app (Apple devices only), you must have a Teachable Account connected to your school account. Learn more about logging in to the app as a student.

Q: I’ve tried everything and still can’t log in; what should I do now?

If you are still experiencing login issues, this could indicate an issue with your browser or device. We recommend following common technical troubleshooting steps like refreshing your browser, use Google Chrome, restart your device, clear your cache, etc... learn more about these tech tips here.

If the troubleshooting guide does not resolve the login issue, please contact our support team at [email protected]. In your email, please include as much of the following information as you are able to:

1. Your full name
2. The email address you used to create the account
3. Purchasing details (date of purchase, amount of purchase, product purchased)
4. Screenshots of any error messages of where you might be getting stuck.